Radio Shack CID 941 User Manual

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Cat. No. 43-941  
OWNER’S MANUAL  
Please read before using this equipment.  
CID-941  
4-Line Display Caller ID  
with Call Waiting  
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FEATURES  
Your RadioShack CID-941 4-Line Display Caller ID  
gives you access to the latest in telephone technolo-  
gy. It displays the current date/time and caller infor-  
mation as provided by your local phone company to  
Caller ID service subscribers. (The date and time are  
set with your first incoming Caller ID call.)  
If you subscribe to Call Waiting and Caller ID servic-  
es, the CID-941 also shows you information about an  
incoming call when you are on the phone — even if  
someone is using an extension on the same line.  
The CID-941 includes these features:  
Caller ID Memory — stores and displays up to 81 in-  
coming phone numbers, or up to 81 incoming names  
and phone numbers (actual capacity depends on the  
information sent).  
Call Waiting — displays information about an incom-  
ing call when you are on the phone.  
Total Call Count — lets you know how many calls  
are stored in memory.  
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Caller ID Memory Dialing — lets you select a stored  
phone number from Caller ID memory, then dial it  
with the touch of a button.  
New Call Indicator — flashes to let you know one or  
more new calls have been received since you last re-  
viewed the stored calls.  
Dual Display — large 4-line liquid crystal display  
shows information on the active call and Call Waiting  
at the same time, including the time the call came in.  
Review Buttons — lets you scroll through all call  
records in Caller ID memory.  
Note: Your system requires two AA batteries (not  
supplied) to protect its memory.  
Your system is ETL listed to UL standards and meets  
all applicable FCC standards.  
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Important Information:  
To use the system’s Caller ID, and Call Waiting  
features you must be in an area where those  
services are available from your phone com-  
pany, and you must subscribe to those services.  
• Where Caller ID is offered, one or more of the  
following options are generally available:  
— caller’s number only  
— caller’s name only  
— caller’s name and number  
For your CID-941’s Caller ID memory dial fea-  
ture to operate, you must receive the caller’s  
number.  
Read This Before Installation  
Your CID-941 conforms to federal regulations, and  
you can connect it to most telephone lines. However,  
each device that you connect to the phone line draws  
power from the phone line. We refer to this power  
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draw as the device’s ringer equivalence number, or  
REN. The REN is on the bottom of your system.  
If you are using more than one phone or other device  
on the line, add up all the RENs. If the total is more  
than five (or three in rural areas), your phone might  
not ring. If ringer operation is impaired, remove a de-  
vice from the line.  
FCC Statement  
Your CID-941 complies with Part 68 of FCC Rules.  
You must, upon request, provide the FCC registra-  
tion number and the REN to your telephone compa-  
ny. Both numbers are on the bottom of the CID-941.  
Note: You must not connect your system to:  
• coin-operated systems  
• party-line systems  
• most electronic key telephone systems  
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CONTENTS  
Preparation ........................................................... 9  
Installing Batteries .......................................... 9  
Making the Connections ............................... 11  
Connecting an AC Adapter .................... 11  
Resetting the CID-941 ........................... 12  
Connecting to the Phone Line ............... 13  
Connecting to a Single-Line Phone ....... 14  
Using the Master/Secondary Switch ...... 15  
Connecting to a Two-Line Phone .......... 16  
Connecting an Answering Machine ....... 17  
Mounting the System .................................... 18  
Mounting on a Wall ................................ 18  
Setting the Display Language ....................... 19  
Adjusting the Display Contrast ...................... 20  
Operation ............................................................ 22  
Receiving and Storing Calls .......................... 22  
Call Waiting with Dual Display ...................... 24  
Reviewing Call Records .................................... 26  
Displayed Call Information ............................ 27  
Dialing Numbers from Call Records ............. 31  
Different Area Code ............................... 31  
Same Area Code ................................... 32  
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Deleting Call Records ................................... 33  
Troubleshooting ................................................. 34  
Care ..................................................................... 36  
The FCC Wants You to Know ....................... 37  
Lightning ....................................................... 38  
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PREPARATION  
INSTALLING BATTERIES  
Your CID-941 requires 2 AA batteries (not supplied)  
to protect the system’s memory during a power fail-  
ure. For the best performance and longest life, we  
recommend RadioShack alkaline batteries.  
Cautions:  
• Use only fresh batteries of the required size and  
recommended type.  
• Do not mix old and new batteries, different types  
of batteries (standard, alkaline, or rechargeable),  
or rechargeable batteries of different capacities.  
Note: When replacing the batteries, if you do not in-  
stall the new batteries within one minute after remov-  
ing the old ones, you will lose all information stored in  
the CID-941.  
Follow these steps to install batteries.  
1. If you are replacing the batteries, disconnect the  
CID-941 from the telephone line.  
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2. Insert a flat blade screwdriver into the slot next to  
the battery compartment cover and gently pry it  
up until the cover pops off.  
3. Place the batteries in the compartment as indi-  
cated by the polarity symbols (+ and ) marked  
inside.  
4. Replace the cover. If you replaced the batteries,  
reconnect the telephone line.  
When  
appears replace the batteries.  
Warning: Dispose of old batteries promptly and  
properly. Do not burn or bury them.  
Caution: If you do not plan to use the CID-941 with  
batteries for a month or longer, remove the batteries.  
Batteries can leak chemicals that can destroy elec-  
tronic parts.  
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MAKING THE CONNECTIONS  
Connecting an AC Adapter  
To increase the battery life, you can power the CID-  
941 using a 9V, 200 mA AC adapter and a size M  
Adaptaplug adapter (neither supplied). Both are  
available at your local RadioShack store.  
Cautions:  
You must use a Class 2 power source  
listed to UL 1310 that supplies 9V DC  
!
and delivers at least 200 mA. Its cen-  
ter tip must be set to negative and its plug must  
fit the CID-941's 200mA DC 9V jack. Using an  
adapter that does not meet these specifications  
could damage the CID-941 or the adapter.  
• Always connect the AC adapter to the CID-941  
before you connect it to AC power. When you  
finish, disconnect the adapter from AC power  
before you disconnect it from the CID-941.  
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Follow these steps to use an AC adapter (not sup-  
plied.)  
1. Insert the Adaptaplug into the socket on your AC  
adapter’s cord.  
2. Insert the barrel plug into the CID-941’s 200mA  
DC 9V jack.  
3. Plug the other end of the AC adapter into a stan-  
dard AC outlet.  
Resetting the CID-941  
Before you use the CID-941 for the first time, use a  
straightened paper clip to press RESET. About three  
seconds later, 12:00AMappears.  
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Caution: Resetting the CID-941 also clears all stored  
call information.  
Note: If the CID-941 does not work after you reset it,  
replace the batteries (see “Installing Batteries” on  
Page 9). Then press RESET again.  
Connecting to the Phone Line  
The CID-941 connects to a modular telephone line  
jack and your telephone. If your telephone wiring  
does not have a modular wall jack, you can update  
the wiring yourself using jacks and adapters available  
at your local RadioShack store, or have the tele-  
phone company update the wiring for you.  
Notes:  
• The USOC number of the jack to be installed is  
RJ11C (for a single-line phone) or RJ14C (for a  
two-line phone).  
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You can connect up to four CID-941s to the  
same phone line (see “Using the Master/Sec-  
ondary Switch” on Page 15). For proper Call  
Waiting operation, do not connect more than four  
CID-941s, or a CID-941 and another Caller ID  
module with Call Waiting, to the same phone  
line. You can connect other Caller ID systems  
without the Call Waiting function to the same  
phone line.  
Connecting to a Single-Line Phone  
1. Unplug your telephone’s modular cord from the  
wall jack, and plug it into the CID-941’s PHONE  
jack.  
2. Plug one end of the supplied modular cord into  
the CID-941’s TEL LINE jack.  
3. Plug the other end of the cord into the wall jack.  
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Using the Master/Secondary Switch  
The CID-941’s M/S (master/secondary) switch lets  
you easily connect up to four CID-941 Caller ID mod-  
ules to the same phone line, so you can receive Call-  
er ID and Call Waiting information at more than one  
phone on that line. Simply set M/S on one of the CID-  
941’s to M, and set it to S on all (up to three) others.  
Notes:  
• If you connect only one CID-941 to a phone line,  
set its M/S switch to M.  
• If M/S on more than one (or none) of the CID-  
941’s is set to M, incoming calls might be discon-  
nected.  
You can also connect other Caller ID modules  
that do not have the Call Waiting function to the  
same phone line as your CID-941’s, as long as  
the total number of Caller ID modules connected  
to the line does not exceed four.  
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• If you connect another type of Caller ID module  
that has Call Waiting (other than a CID-941) to  
the same phone line as your CID-941’s, the Call  
Waiting signal can be garbled or not received.  
Connecting to a Two-Line Phone  
To record information about calls received on a two-  
line phone, you need two CID-941’s and an optional  
triplex adapter (available at your local RadioShack  
store). Each system only records information about  
calls received on the line to which it is connected.  
Follow these steps to connect two systems to a two-  
line phone.  
1. Unplug your telephone’s modular cord from the  
wall jack and plug it into L1+L2 on the triplex  
adapter.  
2. Plug the triplex adapter into the wall jack.  
3. Plug one end of the supplied modular cord into  
the TEL LINE jack on one of the systems.  
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4. Plug the other end of the cord into L1 or L2  
5. Repeat Steps 3 and 4 to connect another CID-  
941 to the jack (L1 and L2) on the triplex  
adapter.  
6. Slide the M-S switch (located on the back of CID-  
941) on both units to M.  
Connecting an Answering Machine  
1. Unplug the answering machine’s modular cord  
from its line jack, then plug the cord into the CID-  
941’s TEL LINE jack.  
2. Plug one end of the supplied modular cord into  
the CID-941’s PHONE jack, then plug the other  
end of the cord into the answering machine’s  
line jack.  
3. Set the answering machine to answer calls after  
at least two rings. This gives the CID-941 time to  
record the caller information that the phone com-  
pany sends between the first and second rings.  
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MOUNTING THE SYSTEM  
You can set the CID-941 flat on a desk, shelf, table or  
set it at an angle by pulling out the leg located on the  
bottom of the CID-941.  
Mounting on a Wall  
To mount the CID-941 on a wall, you need two  
screws (not supplied) with heads that fit into the key-  
hole slots on the bottom of the CID-941.  
1. Mark the mounting screw locations on the wall  
with the keyhole slots on the bottom of the CID.  
2. Drill a hole in the wall at each marked location.  
3. Insert a screw into each hole, letting the head  
1
8
extend / inch from the wall.  
4. Connect the CID-941 (see “Making the Connec-  
tions” on Page 11). Align the keyhole slots on the  
back of the CID-941 with the screw heads and  
slide the system down over the screw heads.  
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5. Align the keyhole slots on the back of the CID-  
941 with the screw heads and slide the system  
down over the screw heads.  
SETTING THE DISPLAY  
LANGUAGE  
The CID-941 is preset  
CALLER ID  
RadioShack  
CALL WAITING  
to display messages in  
English, but you can  
set the system to dis-  
play messages in En-  
glish or Spanish.  
REVIEW  
CALL BACK  
DIAL 10  
DELETE  
FLASH  
DIAL  
7
1+DIAL  
Notes:  
You must connect the system to a telephone line  
before setting the display language.  
• Hold down REVIEW  
when changing languages.  
for at least six seconds  
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To display text in Spanish, repeatedly press REVIEW  
or  
until NO CALL or XX CALLS appears.  
Then hold down REVIEW  
XX LLAMADAS appears. The CID-941 is set to  
until NOLLAMADAor  
Spanish.To reset the system to English, repeatedly  
press REVIEW  
or  
ꢀ ꢁ  
until NOLLAMADAor XX  
LLAMADAS appears. Then hold down REVIEW  
until NOCALLor XXCALLSappears. The CID-941  
is set to English.  
ADJUSTING THE DISPLAY  
CONTRAST  
1. Press REVIEW  
. The system  
and REVIEW ꢁ  
shows the total number of stored calls. If there  
are no stored calls, NO CALLappears.  
2. Hold down REVIEW  
for about 5 seconds.  
CONTRAST: XX appears (XX is a number  
between 00and 15).  
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3. Repeatedly press REVIEW  
to increase the  
contrast up to 15 or REVIEW  
down to 00.  
to decrease  
Note: If CONTRAST level number disappears be-  
fore you press REVIEW or repeat Steps 1–3.  
ꢀ ꢁ  
4. Press DELETE to store the setting.  
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OPERATION  
RECEIVING AND STORING  
CALLS  
Caller ID is a service provided by your telephone  
company. When you subscribe to this service, the  
telephone company sends the caller’s telephone  
number (and name, if available) and the call’s date  
and time between the first and second rings. The sys-  
tem receives and displays this information for each  
call and updates the display with the current date and  
time. The display also shows if caller information is  
not available or if the number is blocked by the send-  
er.  
Your CID-941 saves up to 81 call records (the most  
recent is 01), then replaces the oldest call with each  
new one.  
When a new or repeat call from the same number  
comes in, NEW CALL and the red indicator flash,  
and the latest call information appear. After  
about 6 seconds, the call information is replaced by  
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the time display, but the red indicator flashes until  
you review the call records.  
Note: If you have a phone that has a hold feature, we  
do not recommend using hold for very long. The Call-  
er ID information sent by the phone company might  
disconnect a caller on hold if a new call comes in.  
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CALL WAITING WITH DUAL  
DISPLAY  
CALLER ID  
CALL WAITING  
RadioShack  
REVIEW  
CALL BACK  
DIAL 10  
DELETE  
FLASH  
DIAL 7  
1+DIAL  
If you are using the telephone and you subscribe to  
Call Waiting service and a new call comes in, the  
system will show the new call information and  
appears. The new caller name and number, if avail-  
able, appears on the second and third line and WAIT  
flashes. The information for the first caller and  
al-  
ways appear on the first line.  
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Press FLASH to switch to the new call. The first call-  
er’s information moves to the second and third rows  
and WAITflashes.  
Press FLASH again to switch between the callers.  
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REVIEWING CALL RECORDS  
To see how many calls are stored, press REVIEW  
or while the time displays. XX CALLS appears  
on the display.  
To view the call records, repeatedly press REVIEW  
to move back through the calls or REVIEW to  
move forward through them.  
Notes:  
Iafppneoarscawllheinnfyoormu aptrieosns RisEVsIEtoWred, NorOCA. LL  
• If you do not press any key within 30 seconds,  
the system automatically returns to the time dis-  
play.  
• If a stored phone number is more than 12 digits  
(a call from another country, for example), the  
balance information begins scrolling automati-  
cally after 3 seconds.  
• After you review all calls, END OF LIST  
appears. Press REVIEW to view the calls  
again.  
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DISPLAYED CALL INFORMATION  
The CID-941 displays the following information:  
Display  
Description  
XX  
Appears when you are  
viewing a new call  
record or have an  
incoming call (if you  
subscribe to Call Wait-  
ing).  
PRIVATENAME  
NOMBREPRIVADO  
The caller blocked the  
name.  
PRIVATENUMBER  
NUMEROPRIVADO  
The caller blocked the  
number.  
ENDOFLIST  
FINDELALISTA  
Appears when you  
reach the end of stored  
call records.  
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Display  
Description  
UNKNOWNNAME  
NBRDESCONOCIDO  
The caller is not within a  
Caller ID service area  
that provides either the  
name or number.  
UNKNOWNNUMBER  
NO.DESCONOCIDO  
The number is not within  
a Caller ID service area  
that provides the num-  
ber.  
ERROR  
ERROR  
There is an error in the  
Caller ID information  
transmission. Occa-  
sional errors are normal.  
There are no call  
records in the system’s  
memory.  
NOCALL  
NOLLAMADA  
The call was forwarded  
from a number set to  
forward all calls.  
CALL-Fd  
CFd  
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Display  
Description  
The call was forwarded  
from a number set to  
forward a call if the line  
is busy.  
CALL-FdBUSY  
CFdOCUPADO  
The call is long distance.  
LDC  
LDC  
Appears when you  
receive repeat calls from  
the same phone num-  
ber. Xis the number of  
calls received from that  
number.  
xX  
xX  
A message is waiting.  
MESSAGES  
MENSAJES  
Indicates the phone is  
off-hook.  
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Display  
Description  
Appears when you have  
a call on Call Waiting.  
The name and number  
of the caller also appear,  
if available.  
WAIT  
ESPERA  
Shows the number of  
new calls.  
XX NEW CALL  
XX NUEVO  
Shows the total number  
of calls.  
XXCALLS  
XXLLAMADAS  
If your Caller ID receives  
only the caller’s name or  
only the caller’s number,  
dashes appear in place  
of the missing informa-  
tion.  
--------------  
--------------  
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DIALING NUMBERS FROM CALL  
RECORDS  
Tcaolldrieacloardtemleepmhoornye, pnruemssbeRrEsVtIoErWedin tohreCallteor rIeD-  
view the desired call record. Lift the handset and con-  
firm a dial tone. Press CALL BACK (DIAL 7, DIAL 10,  
or 1+DIAL depending on the area code) to dial the  
telephone number.  
Different Area Code  
To call back a number received by the CID-941 that  
has a different area code (for example, the number  
received by the system is “8175551212” and your  
area code is “818”):  
• Press 1+DIAL to dial 1 + 10 digits received  
(18175551212).  
• Press DIAL10 to dial the 10 digits received  
(8175551212).  
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Same Area Code  
To call back a number received by the CID-941 that  
has the same area code (for example, the number re-  
ceived by the system is “8175551212” and your area  
code is “817”):  
• Press DIAL 7 to dial 7 digits without the area  
code (5551212).  
• Press 817 on your phone, then press DIAL 7 on  
the CID-941 to dial the 10 digits received  
(8175551212).  
• Press 1 on your phone, then press DIAL 7 on The  
CID-941 to dial 1 + 7 digits without the area code  
(15551212).  
• Press 1817 on your phone, then press DIAL 7 on  
the CID-941 to dial the 1 + 10 digits received  
(18175551212).  
Note: The system cannot dial a number if the Caller  
ID record is name only.  
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DELETING CALL RECORDS  
You can delete individual call records or all call  
records stored in the system.  
To delete a single record, press REVIEW or  
until the Caller ID record you want to delete dis-  
plays, then press DELETE twice. The system deletes  
that record and automatically renumbers the remain-  
ing call records.  
To delete all call records, press REVIEW or.  
The system displays the number of stored call  
records, XXCALLS. Hold down DELETE for about 6  
seconds until you see NOCALL. All records are de-  
leted.  
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TROUBLESHOOTING  
if your CID-941 is not working as it should, these sug-  
gestions might help eliminate the problem.  
Problem  
Suggestion  
Frequently displays: Minor electrical distur-  
ERROR  
ERROR  
bances can affect the  
Caller ID information, but  
if errors frequently occur,  
contact your local tele-  
phone company for assis-  
tance with the phone line  
or your local RadioShack  
store for assistance with  
the Caller ID system.  
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Problem  
Suggestion  
Call Waiting does  
not work.  
If you have multiple sys-  
tems connected to the  
same line, check to see  
that the M/S switch is set  
correctly on each system  
(see “Using the Master/  
Secondary Switch” on  
Page 15).  
You receive a call,  
but do not receive  
any Caller ID infor-  
mation.  
You answered the call  
before the CID-941  
received the caller infor-  
mation. Wait until the sec-  
ond ring before answering  
a call.  
If the system displays a message that you do not un-  
derstand, see “Displayed Call Information” on  
Page 27.  
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CARE  
To enjoy your RadioShack CID-941 4-Line Display  
Caller ID for a long time:  
• Keep the CID-941 dry. If it gets wet, wipe it dry  
immediately.  
• Use and store the CID-941 only in normal tem-  
perature environments.  
• Handle the CID-941 gently and carefully. Don’t  
drop it.  
• Keep the CID-941 away from dust and dirt.  
• Wipe the CID-941 with a damp cloth occasion-  
ally to keep it looking new.  
Modifying or tampering with the CID-941’s internal  
components can cause a malfunction and invalidate  
its warranty. If your CID-941 is not performing as it  
should, take it to your local RadioShack store for as-  
sistance. If the trouble is affecting the telephone  
lines, the phone company can ask you to disconnect  
your CID-941 until you have resolved the problem.  
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THE FCC WANTS YOU TO KNOW  
In the unlikely event that your CID-941 causes prob-  
lems on the phone line, the phone company can dis-  
connect your service. The phone company attempts  
to notify you in advance. If advance notice is not  
practical, the phone company notifies you of your  
right to file a complaint with the FCC.  
Also, the telephone company can make changes to  
its lines, equipment, operations, or procedures that  
could affect the operation of this device. The tele-  
phone company notifies you of these changes in ad-  
vance so you can take the necessary steps to  
prevent interruption of your telephone service.  
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LIGHTNING  
Your telephone has built-in protection circuits to re-  
duce the risk of damage from surges in phone line or  
power line current. These protection circuits meet or  
exceed FCC requirements. However, lightning strik-  
ing the phone line can damage your telephone.  
Lightning damage is not common. However, if you  
live in and area that has severe electrical storms, we  
suggest that you unplug your system during storms  
to reduce the possibility of damage.  
38  
43-941.fm Page 39 Friday, January 28, 2000 10:34 AM  
Limited One-Year Warranty  
This product is warranted by RadioShack against manufacturing de-  
fects in material and workmanship under normal use for one (1) year  
from the date of purchase from RadioShack company-owned stores  
and authorized RadioShack franchisees and dealers. EXCEPT AS  
PROVIDED HEREIN, RadioShack MAKES NO EXPRESS WAR-  
RANTIES AND ANY IMPLIED WARRANTIES, INCLUDING THOSE  
OF MERCHANTABILITY AND FITNESS FOR  
A
PARTICULAR  
PURPOSE, ARE LIMITED IN DURATION TO THE DURATION OF  
THE WRITTEN LIMITED WARRANTIES CONTAINED HEREIN.  
EXCEPT AS PROVIDED HEREIN, RadioShack SHALL HAVE NO  
LIABILITY OR RESPONSIBILITY TO CUSTOMER OR ANY  
OTHER PERSON OR ENTITY WITH RESPECT TO ANY LIABIL-  
ITY, LOSS OR DAMAGE CAUSED DIRECTLY OR INDIRECTLY BY  
USE OR PERFORMANCE OF THE PRODUCT OR ARISING OUT  
OF ANY BREACH OF THIS WARRANTY, INCLUDING, BUT NOT  
LIMITED TO, ANY DAMAGES RESULTING FROM INCONVE-  
NIENCE, LOSS OF TIME, DATA, PROPERTY, REVENUE, OR  
PROFIT OR ANY INDIRECT, SPECIAL, INCIDENTAL, OR CONSE-  
QUENTIAL DAMAGES, EVEN IF RadioShack HAS BEEN AD-  
VISED OF THE POSSIBILITY OF SUCH DAMAGES.  
Some states do not allow limitations on how long an implied war-  
ranty lasts or the exclusion or limitation of incidental or consequen-  
tial damages, so the above limitations or exclusions may not apply to  
you.  
In the event of a product defect during the warranty period, take the  
product and the RadioShack sales receipt as proof of purchase date  
to any RadioShack store. RadioShack will, at its option, unless oth-  
erwise provided by law: (a) correct the defect by product repair with-  
out charge for parts and labor; (b) replace the product with one of  
the same or similar design; or (c) refund the purchase price. All re-  
placed parts and products, and products on which a  
(Continued)  
39  
43-941.fm Page 40 Friday, January 28, 2000 10:34 AM  
(Continued) refund is made, become the property of RadioShack. New  
or reconditioned parts and products may be used in the performance of  
warranty service. Repaired or replaced parts and products are war-  
ranted for the remainder of the original warranty period. You will be  
charged for repair or replacement of the product made after the expira-  
tion of the warranty period.  
This warranty does not cover: (a) damage or failure caused by or attrib-  
utable to acts of God, abuse, accident, misuse, improper or abnormal  
usage, failure to follow instructions, improper installation or mainte-  
nance, alteration, lightning or other incidence of excess voltage or cur-  
rent; (b) any repairs other than those provided by a RadioShack  
Authorized Service Facility; (c) consumables such as fuses or batter-  
ies; (d) cosmetic damage; (e) transportation, shipping or insurance  
costs; or (f) costs of product removal, installation, set-up service adjust-  
ment or reinstallation.  
This warranty gives you specific legal rights, and you may also have  
other rights which vary from state to state.  
RadioShack Customer Relations, 200 Taylor Street, 6th Floor,  
Fort Worth, TX 76102  
We Service What We Sell  
12/99  
ZIM1397000  
01A00  
Printed in China  

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